Support

Commitment

At Acyclica we are  committed to helping you get the most out of your technology.  We are, first and foremost, technologists and we really love what we do.  We consider our customers our partners, and hope you think of this as an open invitation to tell us what it is we could be doing to enhance our technology for you. Don’t hesitate to contact us anytime.

Ongoing Support

We innovate every day, it’s what we do. There is no doubt that the technology you purchase today will see advancements in the near future. That’s why we made it as easy as possible for you to stay on top of those advancements by providing easy-to-access firmware updates.

With our FREE Analyzer Software you will be provided innovative ways to interface with your data on an ongoing basis. We talk to engineers constantly, and the feedback provided to us allows us to be constantly improving this fantastic tool.

Availability

While we hope that the documentation we provide with our technology is all you need, we realize that you might need to reach us for further assistance in working with your products. We have highly trained engineers on staff 9am-5pm MST to work with you, ensuring you make the most of your technology. If you need to set up a support ticket, please contact us!

Money-Back Guarantee

We are confident that you will love our technology. That’s why we provide customers with a 30-day money-back guarantee on all of our hardware! You can feel confident in knowing that if the product you receive is not up to your full standards, you can return it at no risk to you.