Support

Commitment

Nobody likes sitting in traffic. Acyclica is committed to helping to reduce congestion which means getting people where they are going a bit faster with a bit less stress. To make this a reality, we understand that our users need a solution that works all of the time. When things do go wrong, whether it's a lightning strike or communications failure, we are here for you. With a five year warranty and outstanding phone and email support, you can rest assured that Acyclica is dedicated to helping you get the most out of our technology.

Ongoing Support

We innovate every day, it’s what we do. We have designed our hardware with extra horsepower knowing that as we add more capabilities, the hardware must be up for the task. As an Acyclica user, you have access to firmware updates and support as we enhance the capabilities of the hardware and software.

With our free Analyzer Software you will be provided innovative ways to interface with your data on an ongoing basis. We talk to engineers constantly, and the feedback provided to us allows us to be constantly improving this fantastic tool.

Availability

While we hope that the documentation we provide with our technology is all you need, we realize that you might need to reach us for further assistance in working with your products. We have highly trained engineers on staff 9am-5pm MST to work with you, ensuring you make the most of our technology. If you need to open up a support ticket, please contact us!

Money-Back Guarantee

We are confident that you will love our technology. That’s why we provide customers with a 30-day money-back guarantee on all of our hardware! You can feel confident in knowing that if the product you receive is not up to your full standards, you can return it at no risk to you.

Privacy Policy

We at Acyclica have the utmost respect for our clients' privacy. In no way will we violate this philosophy. We will not release any information gathered about our clients.
Any information that we gather from our clients will be compiled anonymously and used solely for our statistical purposes. The statistical information we gather from our clients will be used to help us enhance the user experience for our users.